Privacy Policy

Your data is handled with care and respect for your privacy.

At ZenRM, we value the trust our clients and website visitors place in us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information when you visit our website or use our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you interact with our website or contact us, we may collect information that you choose to provide, including:

  • Your name

  • Email address

  • Phone number

  • Company or organization name

  • Information you provide through contact forms, consultations, or support requests

We also automatically collect certain technical information, such as:

  • IP address

  • Browser and device information

  • Pages visited

  • Date and time of your visit

  • Referral website (if applicable)

  • Cookies and similar technologies

How We Use Your Information

We use the information we collect to:

  • Respond to your questions and requests

  • Provide our services and manage client relationships

  • Improve our website and user experience

  • Send important service-related communications

  • Maintain website security and prevent misuse

  • Meet legal and regulatory obligations

We only collect information that is reasonably necessary to operate our business and provide our services effectively.

Cookies

Our website uses cookies to improve functionality, understand how visitors use our site, and enhance your browsing experience.

Most web browsers allow you to control or disable cookies through their settings. Please note that disabling cookies may affect certain features of the website.

Sharing Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party providers that help us operate our business, such as website hosting providers, cloud service providers, CRM platforms, payment processors, analytics providers, and email communication services. These providers are only given access to the information necessary to perform their services and are expected to protect it appropriately.

We may also disclose information if required by law or when necessary to protect our legal rights, property, or the safety of our customers and others.

Data Security

Protecting your information is important to us. We use reasonable administrative, technical, and organizational measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction.

Although we take appropriate security precautions, no system or method of electronic transmission can be guaranteed to be completely secure.

Data Retention

We keep personal information only for as long as it is needed to provide our services, maintain business records, comply with legal obligations, or resolve disputes.

When information is no longer required, it is securely deleted or anonymized where appropriate.

Third-Party Websites

Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies before providing personal information.

Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of your information where permitted by law

  • Object to certain types of processing

  • Withdraw consent where processing is based on consent

To make a request regarding your personal information, please contact us using the details below.

Children's Privacy

Our website and services are intended for businesses and organizations and are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or technology. Any updates will be posted on this page with a revised Effective Date.

SMS Communications

If you choose to provide your mobile phone number, you consent to receive text messages from ZenRM related to your inquiries, requested services, appointments, account notifications, customer support, and other business communications. Message frequency may vary based on your interactions with us. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@zenrm.co.

We use trusted third-party service providers, including Twilio, to deliver SMS communications on our behalf.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances except as necessary to provide messaging services.

Terms & Conditions

Still have questions?

Schedule a free call with our team to get answers, updates and discuss any concerns.